Visiting Hours and Information
New Policy Affecting Hospital Access
As part of our ongoing efforts to protect the public, patients, staff and physicians from the potential transmission of the COVID-19 virus, effective March 20, 2020, Brant Community Healthcare System has implemented a no visitor policy.
As the novel coronavirus (COVID-19) situation continues to evolve, and in alignment with recommendations from the Ministry of Health, the BCHS is taking additional precautions to keep patients, families, and staff safe including temporary changes to our Visitor Policy. BCHS remains committed to patient and family-centered care and will make every effort to ensure that the needs of patients and families are met while these temporary measures are in place.
We are currently closed to visitors with limited exceptions, as follows:
- One visit by one essential visitor for a palliative/end of life patient.
- One parent/guardian for an ill child or youth.
- One support person for a women in labour.
Essential visitors include the following:
- One visitor (or designated family member) is permitted per patient.
- In these circumstances, patients or substitute decision makers identify essential visitors.
- Essential visitors must be age 18 or older.
If you have any questions, please connect with your loved one's care team for more information. To be connected to a care team, please call switchboard at 519-751-5544 ext.0 for more information.
Safe-Walk Program
To ensure safe and secure access to BCHS at any time of the day, or night, Security Services offers the Safe-Walk Program. This program is available to all patients, visitors and staff members 24 hours a day, 7 days a week.
Please call Security Services at 519-732-0581 or Ext. 4949 to use this service. Security Services personnel will meet you at a prearranged location to escort you between the hospital and your vehicle or the bus stops located in the immediate vicinity of the Hospital.