Close Alert Banner
Skip to Content

PLEASE NOTE: We have updated directions and entrances at the Brantford General Hospital.

Brant Community Healthcare System Logo
Contact Us

Brantford General Hospital

519-751-5544

Brantford General Hospital Emergency Wait Times

The Willett, Paris

519-442-2251

The Willett, Paris Urgent Care Wait Times

  • Patients and Visitors
    • About Your Surgery
    • Amenities
    • Finding a Doctor
    • Food and Nutrition
    • Health Care Consent and Decision Making
    • Health Care Coverage
    • Indigenous Family Space
    • Leaving the Hospital
    • Maps and Directions
    • Parking
    • Patient Experience & Feedback
    • Patient Surveys
    • Paying Your Bill
    • Preparing for Your Stay
    • Spiritual Care
    • Urgent Care Centre
    • Visiting Hours and Information
    • Safety and Security
  • Care Services
    • Ambulatory Services
    • BCHS@Home
    • Cancer Clinic
    • Complex Care
    • COVID-19
    • Critical Care
    • Diabetes Education Centre
    • Dialysis Unit
    • Emergency Department
    • Geriatric Medicine
    • Indigenous Health Services
    • Infection Prevention and Control
    • Integrated Comprehensive Care
    • Laboratory Medicine
    • Labour and Delivery
    • Medical Assistance in Dying
    • Medical Imaging
    • Mental Health and Addictions
    • Pediatrics
    • Rehabilitation and Therapy Services
    • Sexual Assault and Domestic Violence (SADV) Treatment and Care
    • Stroke Services
    • Urgent Care Centre
  • Careers and Volunteering
    • Current Career Opportunities
    • Internal Career Opportunities
    • Family Physician Recruitment Taskforce
    • Professional Staff Opportunities
    • Meet Our Recruitment Team
    • Nursing Development at BCHS
    • Patient and Family Advisors
    • Recruitment FAQs
    • Student Placements
    • Volunteer
    • Why Choose BCHS
    • Youth Mental Health Advisory Council
  • About Us
    • Access to Information
    • Accessibility
    • Accountability
    • Bids and Tenders
    • Board of Directors
    • Brant Community Healthcare System Foundation
    • Contact Us
    • Diversity, Equity, Inclusion, and Belonging (DEI-B)
    • History
    • Land Acknowledgement
    • Medical Leadership Team
    • News and Announcements
    • Senior Leadership Team
    • Strategic Plan
    • Vision 2030
  • News & Media
    • Brantford Brant Norfolk Ontario Health Team
    • Hospital Insider: The Podcast
    • InsideBCHS
    • Media Inquiries
    • News and Announcements
    • Patient & Family Caregiver Spotlight

Donate Today

MRI machine

HomeAccessibility
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter

Accessibility

The Brant Community Healthcare System is committed to excellence in serving all patients/clients, including people with disabilities.

You can download and review the BCHS Integrated Accessibility Multi Year Plan in PDF format.

Documents and policies under the AODA Customer Service Standard will be provided to a person with a disability in a mutually agreed upon format that takes into account the person's disability. This information will be provided as soon as practicable.

If any emergency procedures, plans or public safety information are made available to the public, they will be provided to a person with a disability in a mutually agreed upon format that takes into account the person's disability, as required by AODA Integrated Accessibility Standards. This information will be provided as soon as practicable.

Service Animals

The Brant Community Healthcare System, including the Brant Community Healthcare System Foundation, is committed to welcoming people with disabilities who are accompanied by a service animal on the parts of its premises that are open to the public and other third parties. When a service animal accompanies a patient, visitor, employee or medical staff member, the animal is granted access into all areas of the hospital permitted to others except those areas that require special precautions/attire (e.g. personal protective equipment) and alternatives are not available (e.g. OR). All reasonable efforts are to be made to accommodate the patient with a service animal.

Voyce Translation Services

Voyce Translation ServicesIn support of improving care with better communication, BCHS recently launched a new translations vendor, Voyce, to provide a service that brings live interpreters into our facilities within seconds.

Voyce is a translation service that employs professional medically trained language interpreters to connect patients/families and care teams to communicate effectively. With the capacity to support more than 240 languages, Voyce’s medical interpreters also provide support in Arabic, Spanish, Ukrainian, Cantonese and Vietnamese, some of the most requested languages at BCHS.

Additionally, languages for interpretation through Voyce include American Sign Language (ASL) and Indigenous languages such as Cree and Ojibway.

Voyce Translation Services is free of charge and is available in both inpatient and outpatient departments/units. Please ask a member of your care team if you would like to access this service.

AODA Reports

  • Providing Customer Service to People with Disabilities | January 2023
  • BCHS Accessibility Plan | Annual Status Report 2022

Providing Feedback on Accessibility at BCHS

If you have any concerns or feedback regarding accessibility, please contact our Patient Experience Office:

By phone:           519-751-5544  x2395

In Person:           Patient Experience Office, B-Wing, Level 1

By Mail:                Office of Patient Experience
                              200 Terrace Hill Street
                              Brantford, ON N3R 1G9

Email Patient Experience Share your Compliment or Concern Online

Subscribe to this Page

Contact Us

Brant Community Healthcare System footer logo Brant Community Healthcare System footer logo

  • Staff
  • Lab Testing Info

© 2019 Brant Community Healthcare System

View our Facebook Page View our Twitter Page View our YouTube Page View our LinkedIn Page View our Instagram Page
By GHD Digital

Resources

  • Accessibility
  • A-Z Services
  • Contact Us
  • Laboratories
  • Privacy Policy
  • Website Feedback
  • Sitemap

    The Brantford General

    200 Terrace Hill Street
    Brantford, ON
    N3R 1G9
    519-751-5544

    The Willett, Paris

    238 Grand River St. North
    Paris, ON
    N3L 2N7
    519-442-2251

    Close Old Browser Notification
    Browser Compatibility Notification
    It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.