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Brantford General Hospital

519-751-5544

Brantford General Hospital Emergency Wait Times

The Willett, Paris

519-442-2251

The Willett, Paris Urgent Care Wait Times

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BGH Emergency Department Entrance

HomeCare ServicesEmergency Department
 
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Emergency Department

The Brant Community Healthcare System Emergency Department is located at 200 Terrace Hill Street, Brantford

The Emergency Department is open 24 hours per day, every day and is staffed by a specially trained team of emergency physicians and nurses who use guidelines from the Ontario Ministry of Health & Long-Term Care to make sure the sickest patients are seen first.

Please note the Ambulatory Assessment Area - Zone 7 (lower acuity area) is open from 8am to 12am and all patients will be triaged through the main department.


 

ED Wait Times

Please Note: We are experiencing high patient volumes and staffing pressures that will result in longer than average wait times for non-emergent conditions. The sickest patients are always treated first. You may not be seen in the order of your arrival.

For information on alternative options to access care in Brantford and Brant County, click here.

36

Patients waiting to
see a physician

3hrs25min

Average time to
see a physician

Trend is increasing.

View the last 24hrs

Last updated: Monday November 13th, 03:16:15 PM (Updated every 15 minutes)

What is the Number of Patients waiting?

This is the total number of triaged patients waiting to be seen by a physician. It includes patients in the waiting room and the emergency department. Patients who have not been triaged are not included in this number.

What is Average Time to See a Physician?

Average time to see a physician is the time between when you are greeted or triaged and the first time you see a physician. 90% of our patients will see a physician in this amount of time.

What is Trend? 

If the current average time to be seen by a physician is longer than 15 minutes ago, there is an upward trend. When the wait time is longer than 15 minutes shorter, there is a downward trend. Click on Trend for data gathered in the past 24 hours.


When to Visit the Emergency Department

If you have any doubts, call 9-1-1.

If it is not an emergency but you still require care, please call your family physician, visit The Willett Urgent Care Centre or call Health811 at 8-1-1, available 24 hours a day.

Brant Community Healthcare System (BCHS) has partnered with Rocket Doctor to trial a new service giving patients with an alternative option to the Emergency department (ED), while still providing access to appropriate health services. You may be able to avoid visiting the ED by accessing virtual services through Rocket Doctor. BCHS’s Emergency department (ED) experiences overwhelming patient volumes during the winter months due to cold and flu season.

To access the BCHS’s page on Rocket Doctor, use the following link: Brant Community Healthcare System | Rocket Doctor. Please note that Rocket Doctor is NOT a substitute for emergency services. 

Click here to access a helpful guide on when to seek different types of care. If you are not experiencing an emergency, but require care, consider accessing other care options. Jump to a list of community clinics. 

If you visit the Emergency Department, please bring:

  • Your health card
  • A list of your current medications or medication containers
  • A friend or family member who can help you

Considerations for Pediatric Patients

As we continue to navigate the severe pressures on our Emergency Department, we are also experiencing dramatic increases in the number of pediatric patients in the ED who are in need of care. In an effort to help alleviate the intense demands in our Emergency Department during cold and flu season, please consider the following educational materials on how to best manage and monitor a child's condition at home before visiting the Emergency Department.

The Brantford Childrens Walk-in Clinic provides specialized care for children as young as newborns and up to the age of 18. No appointment necessary and services are covered by OHIP. The clinic is located at 225 Fairview Drive, or call (519) 304-5460.

Videos sourced as part of the TREKK (Translating Emergency Knowledge for Kids) educational series for patients and families.

Caring for your child’s cough, cold, and wheeze at home

Bronchiolitis is a viral infection, commonly caused by respiratory syncytial virus (RSV), that affects the lower part of the lungs. It mainly affects babies and young children under 2 and is very contagious. This video provides information on the symptoms of bronchiolitis, how to manage it at home, and when to seek emergency care.

Caring for your child's fever at home 

Fevers are the body’s natural response to infection. It can be scary when your child has a fever, but fevers will not hurt your child. This video provides information about how to take your child’s temperature, how to manage their symptoms, and when to seek health care.

Caring for your child's ear infection at home

Acute otitis media (or middle ear infections) are infections caused by viruses or bacteria and are very common in children. This video provides useful information for parents and families about symptoms, how to manage symptoms, and when to seek care for a child who has an ear infection. 

Caring for your child's Hand-Foot-Mouth disease at home

Hand-foot-mouth disease or coxsackie is a common viral illness that most children get at some point that can cause symptoms including fever, rash, spots in the mouth and decreased feeding. This short video will help you to understand what to expect when your child has coxsackie and how you can care for them.


Other Care Options

Click here to view the poster.

Dental

Clarence Street Dental
(519) 756-8080
Monday, Wednesday: 7:00 a.m. - 8:00 p.m.
Tuesday, Thursday: 7:00 a.m. - 7:00 p.m.
Friday, Saturday: 8:00 a.m. - 2:00 p.m.

After hours dental emergency textline: (226) 286-8829

Mental Health & Addictions

SOAR Community Services
(519) 759-8830
24 Hour Crisis line: (519) 759-7188

Walk-in Clinics

Brantford Medical
300 King George Road, Unit H4
(519) 304-8010
Monday - Friday: 9:00 a.m. - 6:00 p.m. (lunch break 1:00 p.m. - 2:00 p.m.)
Saturday: 9:00 a.m. - 1:00 p.m.
Closed Sundays

Blue Ridge Walk-in Clinic
595 West St, Unit C
(519) 304-8984
Monday - Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m.
Closed Sundays

Bonavista Medical Centre
265 King George Road, Unit 104
(519) 759-4060
Monday - Friday: 9:00 a.m. - 5:00 p.m.
Closed weekends

Brantford Childrens Walk-in Clinic
225 Fairview Drive, North Plaza
(519) 304-5460
Monday - Tuesday: 10:00 a.m. - 7:30 p.m.
Wednesday, 10:00 a.m. - 5:30 p.m.
Thursday - Friday: 10:00 a.m. - 7:30 p.m.
Saturday: 10:00 a.m. - 3:30 p.m.
Closed Sundays and Public Holidays

Brantford West Medical Centre
164 Colborne St. West, Unit 2A
(519) 304-9200
Monday - Friday: 10:00 a.m. - 7:00 p.m.
Saturday - Sunday: 10:00 a.m. - 3:00 p.m.

Grey-Gretzky Medical Centre
422 Grey Street
(519) 759-7444
Monday - Friday: 10:00 a.m. - 6:00 p.m.
Saturday - Sunday: 10:00 a.m. - 2:00 p.m.

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    The Brantford General

    200 Terrace Hill Street
    Brantford, ON
    N3R 1G9
    519-751-5544

    The Willett, Paris

    238 Grand River St. North
    Paris, ON
    N3L 2N7
    519-442-2251

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