Preparing for Your Stay
Coming to the hospital can be nerve wracking for some. Here is some information to make your stay a little bit easier. Here are some common topics that patients ask about.
Click here to read the Patient and Family Handbook.
Where do I register? |
Most scheduled patients start by registering at the main desk in the D Wing Lobby. You can find out which parking lots are closest. |
What should I bring with me? |
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What should I leave at home? |
Please leave all valuables at home. This includes large amounts of cash and other valuables. Staff can not be responsible for lost valuables. |
Does the hospital have wifi? |
Thanks to the support of the Brant Community Healthcare System Foundation, through a donation from Cable Assembly Systems, Inc., free wifi is available throughout Brantford General Hospital. Connect with the “Guest” network and follow instructions. |
How do I rent a TV or telephone? |
Entertainment and TV rental services are available right at the bedside, provided by HealthHub Patient Engagement Solutions. Patients or their loved ones can complete the rental process by either filling out a rental form that is available at or near all nursing stations, or by calling EXT 4224. www.ConnectMyBed.ca is available 24/7 to also help answer questions related to local channel guides and request customer service assistance. |
Can I have mail sent to me? |
Mail sent to the hospital for patients will be delivered to them. Please have your family and friends address mail as follows: Your full name 200 Terrace Hill St, Brantford, ON, N3R 1G9 If your mail arrives after you have been discharged, it will be destroyed. E-Cards are always an option! |
Can my pet visit? |
BCHS understands that pets can help the wellbeing of patients. If you would like your pet to visit you or your family member, please speak to a member of the healthcare team who can help you to make these arrangements. |