Urgent Care Centre
Open 9am to 9pm on weekdays | 10am to 6pm on weekends
|
WAIT TIME INDICATOR |
WAITING ROOM INDICATOR |
| 1 hour |
5 |
| The wait time indicator is an estimate of the current wait time for a new patient. | The waiting room indicator shows the number of patients currently waiting to see a physician. |
Last Updated: February 17, 2026 at 17:09PM
* While we do our best to estimate wait times, the unpredictable nature of the clinic may result in longer wait times for individual patients *
Please note that doors may close early if capacity has been reached due to patient volumes.
About the Willett Urgent Care Centre
The Willett Urgent Care Centre is an acute care facility staffed by doctors and nurses to provide rapid and expert care for non-emergent conditions. We see approximately 20,000 patients each year. The Willett Urgent Care Centre is equipped to provide same-day x-ray, bloodwork and other diagnostic services.
The Willett Hospital is a valued part of the Brant Community Healthcare System. As part of our affiliation with the Brantford General Hospital, we have access to the specialists and diagnostic tests of the hospital.
Important Update on Registration Hours
Please note that registration at the Willett Urgent Care Centre may close early due to patient volumes and care needs.
If you are experiencing a serious or urgent medical issue that requires immediate attention, please go to the Emergency Department at Brantford General Hospital, which is open 24/7 to care for acute and life-threatening conditions.
When should I visit The Willett?
You should visit The Willett if any of the following apply to you:
- coughs, colds, sore throats, ear infections
- urinary tract infections
- sprain, strains and other joint or muscle injuries
- suspected fractures (unless the patient cannot ambulate)
- mild to moderate asthma
- rashes
- other acute, non-emergent issues
The Urgent Care Centre does not routinely renew prescriptions. The Urgent Care Centre does not renew controlled substances (e.g. narcotics, stimulants). Care is provided by registered nurses and a group of physicians who provide coverage for the hours at Urgent Care.
The Urgent Care Centre is not an Emergency department. We are not equipped to handle major trauma, obstetrical problems or emergencies. If your situation is an emergency, call 911 or proceed directly to the Brantford General Hospital Emergency Department.
Can I visit the Willett Urgent Care if I am enrolled at a family health team?
There are no restrictions on visiting the Willett Urgent Care Centre. You or your family doctor are not penalized for attending our facility as we are part of the Brantford General Hospital.
How are patients seen at the Urgent Care Centre?
We do not make appointments. Patients are approximately seen in the order in which they present to the clinic. However, patients and their treatment are also prioritized according to their level of severity.
Prepare for your Urgent Care Visit
- Bring a valid OHIP card.
- Bring a list of medications and any known allergies with you to the hospital.
- Never delay treatment if you feel your medical needs are urgent.
- If your condition changes while you are waiting, be sure to let our staff know.
Where is The Willett located?
Map of The Willett Urgent Care Centre
Contact Us
The Brantford General
200 Terrace Hill Street
Brantford, ON
N3R 1G9
519-751-5544
The Willett, Paris
238 Grand River St. North
Paris, ON
N3L 2N7
519-442-2251
Support the BCHS Foundation
The BCHS Foundation is committed to raising critical funds to support the top priority needs of the Brantford General Hospital and the Willett Urgent Care Centre.