You can receive a copy of your health records by providing a signed consent form, prepayment, photo identification and legal documentation if necessary.
Personal Health Records
If you are looking to make a request for record(s) under the Freedom of Information & Protection of Privacy Act, please visit our Freedom of Information page.
How to Request Personal Health Records
We respect your right to access your own personal health information regarding the treatment you received at Brant Community Health Care System. We share your personal health information with health care providers so they may treat and assess you. To access your information you may speak to your physician or contact our Release of Information office (Hours: 7am - 3pm).
To request your medical records, please complete this permission to disclose form and return the original to:
Release of Health Records
Brant Community Healthcare System
200 Terrace Hill Street
Brantford, ON N3R 1G9
Frequently Asked Questions
How do I get a copy of my personal health records?
What happens if I am inquiring about records for a deceased patient?
To obtain records for individuals who are deceased, original legal documentation of a will is required. If these documents are not available please contact Release of Information staff for further instructions.
Does it cost me anything to request medical information?
To cover the cost of time and supplies there is an administrative fee for requests. The base fee structure is set by the Information and Privacy Commissioner of Ontario. Additional fees may be charged by BCHS according to the table below:
|
Requests for Personal Health Record |
$30 for first 20 pages and $0.25 for each page thereafter |
|
To view your Personal Health Record (Supervised) |
$6.75 for every 15 minutes |
|
Proof of Attendance |
$30 |
|
Proof of Birth (Date, Time, Weight and Delivery Doctor) |
$30 |
|
Production of a CD (Diagnostic Imaging) |
$30 |
|
Insurance Company |
$160 for the 20 pages and $0.25 for each page thereafter |
|
Lawyer Requests |
$30 for first 20 pages and $0.25 for each page thereafter |
If the information you are requesting is contained in a provincial health repository please contact ehealth Ontario.
NEW Patient Portal | ConnectMyHealth
ConnectMyHealth is a digital health solution that provides you with an online, single access channel to view your health records from many hospitals in southwestern Ontario. ConnectMyHealth can be used on desktop and mobile devices from within Canada, and there's no cost to use it. ConnectMyHealth is a web-based tool, so there is no app to download to access your account on an ongoing basis.
ConnectMyHealth lets you view your health information in real-time from participating healthcare organizations, and may include:
- Radiology reports, and where available, their corresponding images
- Cardiology-related reports, and where available, their corresponding images
- Laboratory test results
- Clinical reports, such as discharge summaries from hospital visits
- Select medication information
- Allergies documented during hospital visits
- Pathology and Genetics reports
- Details of past and upcoming hospital visits, where available
Other key features include:
- New Results Alerts: Subscribe to be notified by email when you’ve got new results available to view in ConnectMyHealth from select hospitals in Ontario Health West Region; your New Results page displays first when you log in, for quick and easy viewing
- Patient Dashboard: Customize your patient dashboard view by organizing the types of health records (modules) that are most important to you
To see a list of the types of health records that can be available to you using ConnectMyHealth, visit: Data Availability | ConnectMyHealth
Register Now!
If you are 16 years of age or older, have a valid Ontario Health Card, and a unique email address (not shared with anyone else), you can register for a ConnectMyHealth account.
Once your account request has been successfully processed, please note you will need to download, at no cost, an Authenticator app (i.e. Google Authenticator, Authy, FreeOTP) as part of the account activation process, to support your Two-Step (Multi-Factor) Authentication during each login to ConnectMyHealth for added security.
If the information you are requesting is contained in a provincial health repository please contact ehealth Ontario.
For more information:
Talk to your Ontario Health Team to learn more:
FAQ: info.connectmyhealth.ca/faqs
Email: info@connectmyhealth.ca
Twitter: @CMHempowers
LinkedIn: https://www.linkedin.com/ showcase/connectmyhealth
Account Support:
Phone: 1-833-824-0265
Email: support@connectmyhealth.ca (do NOT include personal health information in your email please, but do include your preferred phone number in the event a ConnectMyHealth representative needs to speak with you)
Contact Us
The Brantford General
200 Terrace Hill Street
Brantford, ON
N3R 1G9
519-751-5544
The Willett, Paris
238 Grand River St. North
Paris, ON
N3L 2N7
519-442-2251
Support the BCHS Foundation
The BCHS Foundation is committed to raising critical funds to support the top priority needs of the Brantford General Hospital and the Willett Urgent Care Centre.