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Accreditation is a quality improvement tool. Find out more here
View a video about our safety initiatives
Quality Improvement
Our Quality Management Program involves the establishment of a structured system for creating organizational-wide participation in planning and implementing a continuous improvement process to meet and exceed patient, resident and customer needs.
Our Quality Management Program provides a process, whereby all teams, healthcare professionals and service areas can monitor components of care/service, which are high risk, high volume, and problem-prone components.
Quality improvement initiatives are enacted using Deming’s Plan-Do-Study-Act (PDSA) Cycle (see diagram).
The Model for Improvement
What are we trying to Accomplish?
How will we know that a change is an improvement?
What change can we make that will result in improvement?
| Plan |
Plan ahead for change. Analyze and predict the results |
| Do |
Execute the plan, taking small steps in controlled circumstances |
| Study |
Check the data, study the results, and identify other areas affected by the change |
| Act |
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View a graphic model of Deming's Plan-Do-Study-Act here.
If you have patient care or safety concerns at the Brant Community Healthcare System, please contact the Public Affairs and Development office at 519-751-5510 or use this on-line form to report on the incident.
We are committed to resolving any care and safety issues you may have in a timely manner. |
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