What to expect your first visit to the clinic:

Your first appointment could be quite long, please allow yourself a few hours.

Checklist of things to bring with you:

  • Your health card
  • List of your current medications and a medication list from your pharmacy
  • Any vitamins, herbal supplements, over-the-counter or non-prescription medications
  • A family member or friend to stay with you for support; a lot of information will be discussed and it is helpful to have someone with you
  • Notebook to record any information
  • Visitors - if you are feeling unwell, please do not come with patient
  • Money to pay for parking

Monthly parking passes are available in the A-wing of the hospital. Special rates are available for patients of the Cancer Clinic. Please ask your nurse for more information.

Once you arrive at the hospital:

Register in the D-wing Cancer Clinic; the clinic is located in the D-wing on the main floor.             

You will then be directed to the kiosk area where you will fill out “Your Symptoms Matter” questionnaire.

When it is your turn to see the Oncologist, a nurse will bring you into an exam room and your medical history will be reviewed. The Oncologist and the clinic nurse will talk to you about treatment options and your plan or care. Once a treatment plan has been decided upon, you will be asked to sign a consent form for receiving the treatment.

Please ask any questions you may have during your visit, we are here to help.

Should you have any questions or concerns, please do not hesitate to call 519-751-5585. If there is no answer, please leave a message and a member of the care team will get back to you.

Cancer Care Society Helpline Monday to Friday (toll-free) 1-888-939-3333 (TTY 1-886-786-3934)

(help regarding cancer treatment and side effects, coping with disease, prevention, help within your community)

American Cancer Society 24/7 Helpline 1-800-227-2345 www.cancer.org

Telehealth Ontario 1-866-797-0000

If it is an emergency, please go to your nearest Emergency Room.


Sudden change in breathing

Throat closing

Vomiting blood

Chest pain

Fever greater than 38.0 degree Celsius or 100.4 Fahrenheit

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