The Willett Urgent Care Centre is currently experiencing a normal volume of visitors and is registering patients

Urgent Care at The Willett

This is a specialized department for persons suffering from medical problems or injuries, or who require medical attention when their family physician's office is closed.


Monday to Friday: 10:00 a.m. to 9:30 p.m. | Saturday and Sunday: 10:00 a.m. to 5:30 p.m.

When to come to the Willett

  • Coughs, colds, minor lacerations, strains and sprains are common ailments treated at the urgent care centre
  • If it is not an emergency but you cannot wait to see your family physician

The Urgent Care Centre does not routinely renew prescriptions. Care is provided by registered nurses and a group of physicians who provide coverage for the hours at Urgent Care.

The Urgent Care Centre is not an Emergency department. We are not equipped to handle major trauma, obstetrical problems or emergencies. If your situation is an emergency, call 911 or proceed directly to the Brantford General Hospital Emergency Department.

Time is Muscle. Time is Brain. If you are experiencing chest pain or stroke or stroke-like symptoms, do NOT come to the Urgent Care. Call 911 immediately.

Please Note: If at all possible, please call your family physician before coming to the Urgent Care Centre.

How are patients seen at the Urgent Care Centre?

Patients and their treatment are categorized according to their level of severity. Either the on-call doctor or your family physician may ask you to make an appointment to be seen at his/her office, or schedule a return visit for you in the Urgent Care Centre later.

Prepare for your Urgent Care Visit

  • Bring a list of medications and any known allergies with you to the hospital.
  • Never delay treatment if you feel your medical needs are urgent.
  • If your condition changes while you are waiting, be sure to let our staff know.

The phone number of The Willett is 519-442-2251. We are located at 238 Grand River Street North in Paris, Ontario

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