Patient Family Advisor photoWe need you at the table…

Become a Patient and Family Advisor

The Brant Community Healthcare System is committed to delivering patient and family centred care – “partners for a caring environment”.

What is a Patient and Family Advisor?

Patient and Family Advisors are important healthcare partners. Each partnership results in more efficient planning, and helps meet the needs and priorities of our patients and families and communities.

Patient and Family Advisors have direct input and influence on the policies, programs and practices that affect the care and services that people receive at the Brant Community Healthcare System

Could you be a Patient and Family Advisor?

We are looking for patients or families of patients that have experienced care at the BCHS within the past two years who are:

  • Committed, reliable and trustworthy and believe that their investment will help make a difference for other patients and families.
  • Willing to share insights and information about care experiences in ways others can learn from.
  • Able to see beyond their own personal experiences and show concern for more than one issue or agenda.
  • Good listeners and respect the perspective of others.
  • Comfortable speaking in a group and interact well with others.
  • Able to work in partnerships with others.
  • Be committed to improving care for all patients and family members.
  • Able to maintain confidentiality of patient and organizational information.

How to become a Patient and Family Advisor

If you want to apply for this volunteer position, please fill out the application form here. Return it with two completed reference forms that are attached to:

Patient and Client Experience Coordinator
Brant Community Healthcare System
200 Terrace Hill Street
Brantford, ON N3R 1G9

If you have questions please contact:

Patient Relations
519-751-5544, ext. 2395

Please Note: By filling out the form, you authorize the Brant Community Healthcare System to contact any of your references to make any inquiries required in determining your suitability for this volunteer position. You also acknowledge that all information listed is true to the best of your knowledge. You understand that if and when you discontinue your role as a volunteer with the Brant Community Healthcare System you must return your ID badge.

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