In December 2015 the BCHS engaged the services of consultants Ernst & Young (EY) to complete a voluntary strategic operations review of all aspects of our operations. The voluntary review began in January 2016 after a Request for Proposal and was recently completed in April 2016. Consultants met with staff from all areas of the healthcare system and a number of working groups representing both inpatient and outpatient programs and support services. A steering committee consisting of front line nursing, support services, physicians, board members, patient advisors and leaders met regularly with Ernst & Young and acted as advisors to facilitate the review. The report is available here in full for your review.

Strategic Operations Review Report

If you have any questions or feedback about the report please email or leave a message at 519-751-5558.

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